In Italy, shipping costs for standard delivery by express courier are 8.90 €*. Upon reaching 89.00 €, the shipping costs become free of charge. Only for cash-on-delivery payment the fixed courier fee of 5.00 € remains unchanged. We do not ask for a minimum order in terms of expenditure, weight and/or volume. 

We deliver directly to the address indicated during the purchase, so we ask you to be careful when filling in the address field when ordering, especially if it is a shipment to a third party such as a gift. We ask that you provide a manned delivery address with someone always present to receive the parcel (e.g. your place of work) and an active mobile phone number (in case the courier needs to contact you). If a manned address is not available, we ask you to contact us so that we can agree on a secure delivery method such as a drop-off point. Shipments are always tracked. 

In Italy, the actual transit time of the shipment from our warehouse in Genoa to your delivery address varies from 24 to 48 hours depending on the address and the courier used (Calabria, Sardinia and Sicily are always served in at least 48 hours). Please note that orders containing fresh products are dispatched from Monday to Wednesday.

If the courier fails to deliver on the first attempt, for example due to the absence of the recipient, he will attempt a new delivery on the first available working day. We will send you a notification with tracking when your parcel leaves so that you can follow your shipment, if you encounter any problems please contact us. 

*Except for the few areas defined as remote, i.e. not directly reachable by the express couriers we work with. To these destinations we reserve the right to change the order, after contacting the customer. This is because we want the products you purchase to arrive at their maximum quality and not to impair the organoleptic properties with excessively long transport times. There may therefore be a need to replace products, update shipping costs or cancel the order.